8 key questions to include in an event feedback survey
When you host an event, you want to know how it went and how successful you were in executing your ideas. To do this, one of the best and most effective ways is to collect feedback from those who attended the event.
To get feedback, one of the ways is to carry out an event feedback survey. Now that you know that to receive feedback, an event feedback survey might be the way to go, you must be wondering what to ask in those surveys.
If you are new to designing event feedback surveys, don’t worry. We have got you covered. Here’s a list of 8 event feedback survey questions.
What is an Event Feedback Survey?
An event feedback survey is a powerful tool that can help you gauge how successful your event was. By collecting feedback from attendees, you can get a better understanding of what worked well and what could be improved.
There are a few key things to keep in mind when creating an event feedback survey.
- First, make sure to include questions that will provide valuable insights. Avoid yes/no or multiple choice questions, as they won't give you the detailed information you need. Instead, opt for open-ended questions that allow respondents to share their thoughts and opinions.
- Another important tip is to offer incentives for completing the survey. This will encourage more people to take the time to fill it out. You could offer a discount on future events, for example, or enter all respondents into a draw for a prize.
- Finally, make sure to promote your survey widely. Send it out via email, post it on social media, and include it in any post-event communications. By doing so, you'll ensure that you collect as much valuable feedback as possible.
Benefits
Event feedback surveys are a great way to get insights from your attendees about what they liked and didn't like about your event. They can also help you identify areas that need improvement.
Surveys can be conducted online or in person and should be tailored to your specific event.
Event feedback survey questions can provide valuable data that can help you plan future events. They can also help you build relationships with your attendees by showing that you care about their opinions and experiences.
Moreover, it can be an extremely valuable tool for event planners. By collecting feedback from attendees, planners can get a better understanding of what worked well and what didn't work so well at their event. This information can then be used to make adjustments for future events.
Additionally, surveying attendees can help to build a relationship of trust between the event planner and the attendees. When attendees feel like their voices are being heard and that their feedback is valued, they are more likely to have a positive attitude toward the event planner and the event itself.
8 Key Questions to ask in an Event Feedback Survey
When you're planning an event, it's important to get feedback from attendees afterward to help you improve future events. Here’s a list of questions to add to your event feedback form.
1. Liked the Most About the Event
One key question to ask in your event feedback survey is what attendees liked most about the event. This can give you valuable insights into what aspects of your event are most successful and popular with attendees. It can also help you identify areas that need improvement. Asking this question in your survey provides valuable information that can help make your next event even better.
2. Liked the Least About the Event
When you're conducting an event feedback survey, it's important to ask your attendees what they liked least about the event. This gives you valuable information that you can use to improve your events in the future. Asking this question also shows your attendees that you're committed to constantly improving your events.
3. How did you find out about us?
When you're planning an event, it's essential to get feedback from attendees afterward. One key question to ask is how they heard about the event.
This can help you gauge the effectiveness of your marketing and advertising efforts and make adjustments for future events.
There are a few different ways to collect this information. One is to include a question in your event feedback survey. You can also ask people during or after the event. And, if you have a sign-in sheet at the event, you can look at that to see where people heard about it.
Collecting this information can help plan future events and make sure that your marketing efforts are reaching the right people.
4. Ease of Usage in terms of Platform
Asking if an event went smoothly in terms of technology on an event feedback survey is important for virtual platforms. Most times, good technology is taken for granted until it's not working properly. In the case of virtual platforms, it's essential to ensure that the technology is running smoothly so that the event can go off without a hitch.
By asking about tech issues on an event feedback form, you can get a sense of any problems that attendees had and work to improve the situation for future events.
5. Networking Leads
Asking event attendees whether they made any networking connections during the event can provide valuable feedback. This question can help identify whether attendees felt they had opportunities to connect with others, and if not, what could be done to improve the event experience. The answer to this question can also give insights into how well the event facilitated networking and whether attendees found it beneficial.
6. Possible Improvements
When creating a feedback survey for an event, it is important to ask open-ended questions about what improvements could be made. This allows attendees to provide specific suggestions that can be used to make future events even better.
Asking closed-ended questions such as "Were you satisfied with the event?" or "Would you recommend this event to others?" can also be helpful, but open-ended questions will elicit more detailed feedback.
7. Future Correspondence
Asking attendees if they would be interested in attending future events is a great way to get feedback on your event. This can help you gauge whether or not people enjoyed the event and if they would like to see more events like it in the future. Asking for feedback also shows that you are interested in making your events better and that you value the opinions of your attendees.
8. Recommendation to Others
Asking attendees for feedback is an important part of ensuring that your event is successful. One key question to ask is whether attendees would recommend your event to others. This can give you valuable insights into how your event is perceived and what areas may need improvement. Asking attendees for their recommendations also allows you to gauge how likely they are to spread the word about your event to others. This can help plan future marketing and outreach efforts. Overall, getting feedback from attendees is an essential part of planning and executing a successful event.
How to Send Surveys for Feedback
Sending an event feedback survey is a great way to collect valuable feedback from your attendees. However, there are a few things you should keep in mind to make sure your survey is successful.
- First, decide what information you want to collect. What topics are most important to you? What do you need to know to improve your event for future iterations? Once you know what you want to ask, craft your questions carefully. Be clear and concise, and avoid leading or loaded questions.
- Next, decide who will receive your survey. Will it be sent to all attendees or just those who provided their contact information? If you're only sending it to a portion of attendees, how will you select who receives the survey? Keep your audience in mind when crafting your questions - if you're surveying people who didn't attend your event, be sure to ask why they chose not to come.
- Finally, determine how you will send out your survey. Will it be via email, or can people access it on your event website? How long do people have to complete the survey? Make it as easy as possible for people to provide their feedback by choosing a method that works for them and giving them plenty of time to complete the survey.
Final Thoughts
If you are looking for an all-in-one event management platform, Oreed might be one of the best options available for you out there.
With Oreed,
You can find all the event management capabilities in one place.
You can develop a better understanding of your attendees which would lead to higher attendance and engagement for future events.
Along with online registration and payment processing, you can also process certificates and accreditation for attendees by the end of your event.
With our gamification features, you can ensure that the attendees stay engaged and have a fun and immersive experience at your event.
Moreover, with a central database, you can give the clients recommendations on an automated basis.
So what are you waiting for? Book a demo with Oreed today. Promote lifelong learning through Oreed by experiencing the most powerful all-in-one training and development intelligent platform that streamlines all your organization's learning, training, and development activities in one place.