Oreed's Hospitality LMS: How to Properly Train your Entire Hotel Staff

Hoteliers and motel owners often have difficulties in finding qualified workers. The rate of employee turnover is high here. The BLS places the annual turnover rate at about 73.8%. On the other hand, human resources professionals say that it should be between 10 and 15%.

There are several contributing causes to this persistent issue including the lack of LMS hotel system training. For hotels to meet the 24-hour requirement, staff must be on hand around the clock, including on weekends. Many of them can necessitate on-call or sporadic availability from workers.

We are constantly adapting to the changing technology such as  LMS hotel system training and the needs of the hotel industry. We still need to figure out how to build rapport with and keep our employees by learning more about them as people.

The first step is to modify existing LMS hotel system training to meet the target audience's needs, and modern eLearning platforms give us the resources to give individuals the growth they deserve.

What is a Hospitality LMS?

Your organization's training resources can be kept in one convenient location with the help of a hospitality LMS. Instructional guides, movies on demand, documentation outlining legal requirements, webinars, workshops, and entire courses are all examples of such materials. 

A hospitality LMS provides an improved user experience, software integration, and the capacity to tailor education to specific employee needs beyond what is possible with a standard corporate intranet.

What is LMS Hotel System Training?

A workforce in the hospitality business is the target audience for training geared toward that sector. It comprises establishments such as restaurants and motels that deal in food & beverages and housing.

The tourism sector, which includes airlines and hotels, is also included. Spas in hotels and other resorts are an example of a form of recreation that falls under the LMS hotel system training.

Onboarding, food safety, guest communication, housekeeping, menu management, safety & compliance, and rules & procedures are all themes that are typically included in training programs.

One example of a service sector is the hospitality sector. Its training programs are designed to equip employees with the knowledge and abilities they need to provide excellent service to clients and preserve the company's ingrained culture of hospitality.

6 Tips For LMS Hotel System Training for Staff

#1 Job Aids For Hospitality Training

The quality of service provided to your customers is expected to be consistent at all times. Maintaining uniformity is crucial in the hospitality business. Using task aids, you can guarantee that everyone follows the same steps in LMS hotel system training. 

Creating visual aids, such as instructions for making beds or constructing a sandwich, may be necessary. But a micro-learning system used as a job aid can achieve the same goals through a more engaging process.

#2 Embrace Technology for Hospitality Training

Many new tools have been developed recently that can be used for training and education. Accept the benefits that technology can bring to you and your team. With the help of mobile learning software, your team can review modules that refresh their memories on mixing drinks, setting up tables, taking orders, and preparing hotel rooms, among other tasks. 

These tools provide a fun and interactive way for your workers to hone their customer service abilities and provide a positive experience for your clients.

#3 Promote Flexible Learning

In the hospitality industry, LMS hotel management system(LMSs) offer the same flexibility as other eLearning platforms. Therefore, distances between locations and variations in time zones become unimportant.

Learners can access it at their own speed and on their own time. In other words, the learners drive their education, and the instructors merely act as guides.

This is ideal for on-the-job training of front-line workers or floor personnel who may not have time to attend classroom instruction during the workday.

#4 Wonderful Educational Experience

Today's learning relies heavily on the actions and interactions of the participants with their resources. It can be mind-boggling for your hospitality workers to keep track of all the information they need to know.

Fortunately, the following needs can be met by hospitality LMS hotel software to make learning a pleasant experience:

• Scalability - Whether your business has five employees or five thousand, training via an LMS is feasible. And there's no need to alter your training schedule if you need extra help as the busy season approaches.
• Localization support - To cater to the specific requirements of learners in a certain region, design courses in any language.
• Adaptability - A hospitality LMS is a central repository for all training resources, allowing for simple updates as needs change.
• Multimedia-rich Platform - To make learning more interesting, include tutorials, tests, quizzes, photos, infographics, flashcards, and polls.
• Analytical- A hospitality LMS enables managers to monitor staff training progress as opposed to a system like an intranet that merely hosts materials. Reports on who has attended training and how well employees respond to it are available to managers.
• Economical - A hospitality LMS may have a higher outlay, but it will save you money. There will be less confusion and more efficiency in your training program, benefiting your staff and supervisors.

#5 Gamification

Most social media platforms, marketers, and LMS hotel software  have adopted this method. The goal of gamifying a learning platform is to entice and retain students so that they develop a consistent, constructive routine for studying there.

Workers can have much more fun doing their jobs than expected if they are encouraged, challenged, and rewarded appropriately.

The reason is obvious: when we give people what they deserve, they feel more appreciated, and as a result, they have more faith in the system and leadership. Of course, we need to be careful with how we utilize this, and we should give people praise only when they've earned it. If we overuse gamification, our good intentions to motivate staff may be met with suspicion.

#6 Personalized Interface

It's easy to lose sight of our employees seeing their jobs as much more than just a way to make a living. It's a major part of their social lives, and if we're doing our jobs well, it can also help our personnel find and join groups that will improve their quality of life.

And that's why the ability to brand (or personalize) the eLearning interface using built-in customisation tools may do wonders for the quality of the learning experience. Since people are more likely to put their faith in a new source of information if they can relate to the person presenting it, it's important to deliver data from someone they are already familiar with.

Management can benefit from customization when spreading a tool across business units and sharing it with partners like suppliers and customers. Since creating educational materials is not cheap, having your own is crucial. 

Over the course of its lifecycle and as the information is shared among teams and individuals, a branded platform instantly communicates ownership while maintaining a consistent corporate image.

6 Reasons Why Oreed is the Best LMS for Hospitality Industry

Choosing an LMS for your hospitality training can be hard. Not only are there an astounding number of choices, but many of them appear very similar.

#1 Ease of Use 

When settling on a hospitality LMS, make sure it's user-friendly. Users of all experience levels should be able to use it without the requirement to learn how to code. This will aid in rapid deployment and minimize the amount of time needed to see results.

#2 Seamless

Achieve continuity with an effective eLearning through Oreed Solutions LMS platform. Each time an employee has a query or needs to brush up on a skill, they can simply pull up the platform on their mobile device and get the help they need.

#3 Reporting & Analytics

It tracks course start and end times, pending and finished courses. Dashboards also show valuable insights, such as engagement and satisfaction levels.

#4 Collaboration

Our internal Q&A platform encourages social learning by allowing users to ask and answer questions, exchange ideas, and work together to solve challenges. 

#5 Language Support

Our LMS with multilingual support may be the best option in such a case. It helps enable localization, translation, and different interface languages. As a result, learners will be able to learn in a language they are familiar with.

#6 Pricing

The pricing model must fit your budget and training needs: Oreed Solutions  LMS features fair, transparent pricing and no hidden expenses. Price should depend on firm size, several learners, and implementation scope.

Key Takeaway

The most important thing to remember is that as a business owner, you need to recognize the significance of  LMS hotel system training and employ the most effective methods to carry it out. This is the only way to ensure your staff can learn, advance in their careers, and ultimately benefit the company.

Try to get your training routines properly the first time around. If you want your training sessions on food handling, guest handling, housekeeping, or soft skills to be efficient, interesting, and effective, you need the best hospitality training software.

Choosing the best staff training system to implement your ideas is the first step toward regular and successful training.

Oreed Solutions, provides a user-friendly web-based interface. Developing a hospitality LMS that is user-friendly, doesn't require a lot of time to setup, and adapts to new technologies has always been a top priority for us. Most other LMSs are quite primitive, but Oreed provides a comprehensive view of each individual learner.