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Social intranets: what are they and how can you develop one?

Oreed

In the modern workplace, communication, and collaboration are key to success. 

One tool that has gained popularity in recent years is the social intranet. 

A social intranet is an internal communication platform that incorporates social media features to facilitate employee interaction, knowledge sharing, and collaboration. 

It provides a secure and centralized space for employees to access company resources, communicate with colleagues, and stay up-to-date with company news and events. 

In this article, we will explore what intranets are, their benefits, and how to develop one for your organization.

What Are Social Intranets?

What Are Social Intranets?

They are internal communication platforms that use social media tools and technologies to facilitate collaboration, knowledge sharing, and communication among employees within an organization. 

Unlike traditional intranets, which typically consist of static pages and hierarchical structures, intranets incorporate dynamic, interactive features such as chat, instant messaging, blogs, wikis, and forums, as well as social networking functionalities like user profiles, groups, and newsfeeds.

They are designed to provide employees with a central hub where they can access the resources and information they need to perform their jobs effectively. 

This includes company policies, procedures, and guidelines, as well as training materials, project management tools, and other relevant resources. 

By using intranets, employees can collaborate and share information in real time, regardless of their location, department, or job title.

They are also valuable tools for promoting employee engagement and building a positive company culture. 

By providing employees with a platform to connect and share their ideas, organizations can foster a sense of community and encourage innovation and creativity. 

Additionally, they can be used to recognize and reward employees for their contributions, which can improve morale and boost productivity.

Overall, they are powerful tools for modern workplaces that value collaboration, innovation, and employee engagement. 

By implementing them, organizations can create a more connected and productive workforce, which can lead to improved business outcomes and a competitive advantage in today's rapidly evolving business landscape.

Benefits Of Social Intranet Platforms

Benefits Of Social Intranet Platforms

Social intranet platforms are web-based communication and collaboration tools designed to connect employees within an organization. 

These platforms offer a range of benefits that can improve communication, collaboration, and overall productivity. 

In this section, we'll explore some of the key benefits of these platforms. 

1. Improved Communication

They provide a centralized hub for communication between employees, departments, and teams. 

By using features such as instant messaging, chat, and forums, employees can easily connect, share information, and collaborate on projects. 

This helps to improve overall communication within an organization, reducing the likelihood of misunderstandings or missed messages.

2. Increased Collaboration

They also foster collaboration between teams and departments. 

Features such as project management tools, document sharing, and video conferencing allow teams to work together more effectively, regardless of their physical location. 

This can improve productivity and reduce the time it takes to complete projects.

3. Greater Transparency

Social intranet software can also help to promote greater transparency within an organization. 

By providing employees with access to information, news, and updates, they can stay informed about what's happening within the company. 

This can help to build trust and improve overall employee engagement.

4. Enhanced Knowledge Sharing

They also facilitate knowledge sharing between employees. 

By creating a knowledge base or wiki, employees can share their expertise and experiences, helping to build a culture of learning and development within the organization.

5. Improved Employee Engagement

They can also help to improve employee engagement. 

By providing employees with a platform to connect, share their ideas, and collaborate on projects, they can feel more involved and valued within the organization. 

This can help to improve retention rates and reduce employee turnover.

6. Better Decision Making

Social intranet software can also help to improve decision-making within an organization. 

By providing employees with access to data, analytics, and insights, they can make more informed decisions that are aligned with the company's goals and objectives.

7. Increased Productivity

Finally, they can help to increase overall productivity within an organization. 

By improving communication, collaboration, and knowledge sharing, employees can work more efficiently and effectively, reducing the time it takes to complete tasks and projects.

In conclusion, they offer a range of benefits that can improve communication, collaboration, knowledge sharing, employee engagement, and productivity within an organization. 

By investing in a social intranet platform, companies can create a more connected, transparent, and engaged workplace, helping to improve overall performance and success.

How To Develop A Social Intranet?

How To Develop A Social Intranet?

Developing a social intranet can be a complex project that requires careful planning and execution. 

Here are some steps that can help guide you through the process:

1. Identify Your Goals

Before you begin building your intranet, you need to identify what you want to achieve with it. 

Determine what problems you are trying to solve, what information you want to share, and what features you need to have.

2. Determine Your Audience

You also need to identify who your audience is. Who will be using the intranet? What are their needs and preferences? 

Understanding your audience is critical to designing an intranet that meets their needs.

3. Choose A Platform

Once you have identified your goals and audience, you need to choose an intranet platform that fits your needs. 

There are many different platforms available, ranging from open-source software to commercial products. 

Evaluate the options carefully and choose a platform that offers the features you need at a price that fits your budget.

4. Plan Your Content

You will need to plan the content that will be included on your intranet. 

This includes creating an information architecture, deciding what types of content you will have, and creating a content strategy.

5. Design And Build Your Intranet

With your goals, audience, and content in mind, you can begin designing and building your intranet. 

This includes designing the user interface, creating the structure and layout, and integrating the features you need.

6. Test And Launch

Once your intranet is built, you need to test it to make sure it works properly and meets the needs of your audience. 

Make any necessary changes based on feedback from users, and then launch your intranet to your employees.

7. Provide Ongoing Support

Finally, provide ongoing support for your intranet. 

This includes training employees on how to use it, updating the content and features as needed, and providing technical support when necessary.

Developing a social intranet can be a complex project, but by following these steps, you can create a platform that meets the needs of your organization and helps improve communication, collaboration, and productivity.

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You'll have a better understanding of your employees' needs, enabling you to plan and deliver tailored training and courses that really hit the mark.

3. Measure The Impact Of Your Training

But that's not all! Oreed also lets you measure the impact and effectiveness of your training efforts. 

With detailed reports and analytics, you can see exactly how your employees are progressing and identify areas for improvement.

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Final Thoughts

Social intranets are powerful tools that can help organizations enhance communication, collaboration, and knowledge-sharing among employees. 

By creating a private social network that is accessible only to employees, organizations can provide a platform for employees to connect with one another, share information, and work together on projects.

Developing an intranet can be a complex project that requires careful planning and execution. 

However, by following the steps outlined above, organizations can create an intranet that meets their needs and improves communication and collaboration among employees.

Ultimately, a social intranet can help organizations become more efficient, productive, and competitive in today's fast-paced business environment. 

By investing in an intranet, organizations can create a more engaged and connected workforce, improve knowledge-sharing and collaboration, and ultimately drive better business results.

FAQs

1. How can intranet collaboration tools be used to improve communication and teamwork within an organization?

Intranet collaboration tools offer a range of features and functionalities that can help organizations improve communication and teamwork. 

By providing a centralized platform for employees to share information, collaborate on projects, and communicate with one another, intranet collaboration tools can break down silos and promote knowledge-sharing across departments and teams. 

They can also facilitate real-time communication and feedback, streamline workflows, and improve overall productivity. 

By investing in these tools, organizations can create a more connected and engaged workforce, drive innovation and growth, and ultimately achieve better business outcomes.

2. What are the three types of intranets?

Intranets can be classified into three types: traditional, social, and extranet. 

The traditional intranet is a basic internal communication platform that provides access to important information, policies, and procedures within an organization. 

Social intranets incorporate social networking features to promote collaboration and knowledge-sharing among employees. 

Extranets extend the intranet to external parties such as customers, partners, and suppliers. 

Extranets enable secure and controlled sharing of information, making it easier for organizations to collaborate with external parties. 

Each type of intranet has its own unique features and benefits that can help organizations improve communication, collaboration, and productivity.

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