The Importance of Inclusion in the Workplace: Why It Matters and What You Can Do


In today's rapidly evolving world, the importance of inclusion in the workplace has become increasingly apparent. 

Gone are the days when diversity was viewed as a mere box to be checked; now, it is recognized as a vital driver of innovation, productivity, and organizational success. 

Inclusive workplaces foster a sense of belonging, where individuals from diverse backgrounds can bring their unique perspectives, skills, and experiences to the table. 

By embracing inclusion, organizations can tap into the power of diversity to fuel creativity, enhance decision-making, and attract top talent.

This article aims to explore the importance of inclusion in the workplace, shedding light on why it matters more than ever before. 

We will delve into the tangible benefits of fostering an inclusive environment, such as improved employee engagement, increased retention rates, and enhanced organizational reputation. 

Furthermore, we will discuss practical steps that individuals and organizations can take to cultivate inclusivity, including fostering open communication, providing equal opportunities, and promoting diversity in leadership. 

Embracing inclusion is not only the right thing to do; it is also a strategic imperative for thriving in today's competitive business landscape.

What Is Inclusion In The Workplace?

benefits of inclusion

Inclusion in the workplace refers to creating an environment where all individuals, regardless of their background, identity, or characteristics, feel valued, respected, and supported. 

It goes beyond simply having a diverse workforce and involves actively involving and integrating every employee into the organization's culture, decision-making processes, and opportunities for growth.

In an inclusive workplace, individuals are treated fairly, their perspectives are heard, and their contributions are recognized. 

It recognizes the inherent worth and uniqueness of each employee, fostering a sense of belonging and psychological safety. 

Inclusive organizations promote equal access to resources, opportunities, and benefits, and they actively challenge biases and discrimination.

Inclusion in the workplace also involves embracing diversity in all its forms, including but not limited to race, ethnicity, gender, age, disability, and socio-economic background. 

By creating an inclusive environment, organizations can harness the power of diverse perspectives and experiences, resulting in enhanced creativity, collaboration, and overall performance.

Importance Of Inclusion In The Workplace

importance of diversity and inclusion in the workplace

The importance of inclusion in the workplace cannot be overstated. 

In a CNBC survey, 80% of participants expressed their desire to work for a company that prioritizes diversity, equity, and inclusion.

Here are several key reasons why it matters:

1. Enhanced Innovation And Creativity

Inclusive workplaces foster a diverse range of perspectives, experiences, and ideas. 

When individuals from different backgrounds come together, they bring unique insights and approaches to problem-solving, leading to innovative solutions and creative outcomes.

2. Increased Productivity And Performance

One benefit of inclusion is enhanced productivity and performance. 

Inclusive environments promote employee engagement and motivation. 

When employees feel valued, respected, and included, they are more likely to be committed to their work and perform at their best. 

This, in turn, improves productivity and overall organizational performance.

Between 2018 and 2020, organizations with over 30% women on their boards achieved superior year-over-year revenue growth compared to less gender-diverse companies.

3. Improved Decision-Making

Another benefit of inclusion is improved decision-making.

Inclusive teams benefit from a broader range of perspectives when making important decisions. 

By considering various viewpoints, organizations can make more informed and well-rounded choices that take into account the diverse needs and interests of their employees and customers.

Diverse teams outperform individual decision-makers in making better decisions approximately 66% of the time.

4. Higher Employee Retention And Satisfaction

Inclusive workplaces create a sense of belonging and psychological safety, where individuals feel comfortable being their authentic selves. 

This leads to higher employee satisfaction and increased loyalty, resulting in reduced turnover rates and the ability to retain top talent.

5. Expanded Talent Pool And Recruitment Advantages

Organizations that prioritize inclusion attract a wider pool of candidates during the recruitment process. 

When prospective employees see that a company values diversity and inclusion, they are more likely to be attracted to and choose such an organization over others.

6. Enhanced Organizational Reputation

Inclusive organizations are regarded as socially responsible and progressive. 

They tend to have a positive reputation among employees, customers, and the public, which can strengthen brand image, attract customers, and build a loyal customer base.

7. Compliance With Legal And Ethical Standards

In many countries, there are legal requirements and regulations in place to promote diversity and inclusion. 

By prioritizing inclusion, organizations demonstrate their commitment to complying with these laws and upholding ethical standards.

In summary, fostering inclusion in the workplace is not only a moral imperative but also a strategic advantage. 

It leads to improved innovation, productivity, employee satisfaction, and organizational performance while contributing to a more equitable and diverse society as a whole.

What Can Organizations Do To Promote Inclusion In The Workplace?

examples of diversity and Inclusion in the workplace

A 2020 Glassdoor survey revealed that 76% of job seekers and employees considered a diverse workforce crucial when assessing job opportunities and evaluating companies.

Organizations can take several proactive steps to promote inclusion in the workplace. 

Here are some key strategies:

1. Cultivate A Culture Of Inclusion

Develop and communicate a clear vision and mission statement that emphasizes the organization's commitment to diversity, equity, and inclusion. 

Foster an inclusive culture by encouraging open dialogue, respect for diverse perspectives, and a zero-tolerance policy for discrimination or harassment.

2. Provide Diversity And Inclusion Training

Offer regular training sessions on unconscious bias, cultural competence, and inclusive leadership to all employees. 

These programs can increase awareness, promote empathy, and equip individuals with the skills needed to create an inclusive environment.

3. Establish Inclusive Policies And Practices

Review existing policies and procedures to ensure they promote fairness and inclusion. 

This includes recruitment and hiring practices, promotion processes, and employee development programs. 

Implement measures to mitigate bias and ensure equal opportunities for all employees.

4. Encourage Diverse Representation In Leadership

Actively promote diversity in leadership positions, including at the executive and board levels. 

Having diverse leaders sends a powerful message and helps foster an inclusive culture throughout the organization. 

Implement mentorship and sponsorship programs to support the advancement of underrepresented groups.

5. Foster Employee Resource Groups

Encourage the formation of employee resource groups (ERGs) or affinity groups that provide a platform for employees with shared backgrounds or identities to connect, support one another, and contribute to the organization's diversity and inclusion initiatives.

6. Promote Inclusive Communication And Feedback

Establish channels for open communication and feedback, ensuring that all employees feel heard and valued. 

Encourage the sharing of diverse perspectives and ideas. Provide mechanisms, such as anonymous suggestion boxes or feedback surveys, to gather input and address concerns.

7. Review And Revise Policies For Workplace Accommodations

Create policies and procedures that support employees with disabilities, caregiving responsibilities, religious observances, or other individual needs. 

Provide reasonable accommodations to ensure equal participation and opportunities for all employees.

8. Engage In Community Partnerships

Collaborate with external organizations and community groups that promote diversity and inclusion. 

Engaging in partnerships and sponsorships demonstrates the organization's commitment to the broader societal goals of inclusion and diversity.

9. Measure And Track Progress

Establish key performance indicators (KPIs) and metrics to measure progress toward inclusion goals. 

Regularly assess and evaluate the effectiveness of diversity and inclusion initiatives and make adjustments as necessary.

10. Lead By Example

Senior leaders and managers should lead by example, demonstrating inclusive behaviors and holding themselves accountable for fostering an inclusive workplace. 

Recognize and celebrate diversity and inclusion efforts and successes.

By implementing these strategies, organizations can create an inclusive work environment that values diversity, fosters employee engagement, and drives innovation and success.

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5. Foster Values Of Tolerance And Moderation

Embrace the 2030 vision of fostering values of moderation and tolerance with Oreed's commitment to inclusivity. 

Our platform empowers organizations to create inclusive training programs that promote understanding, empathy, and respect among employees. 

By customizing courses that highlight the importance of moderation and tolerance, Oreed helps cultivate a culture of inclusivity within the workplace.

Through data-driven insights, our platform enables organizations to measure the impact of these programs, ensuring progress toward the 2030 vision objectives. 

With Oreed, organizations can foster a diverse and inclusive workforce that values differences, embraces moderation, and promotes a culture of tolerance. 

Together, we can create a harmonious and accepting work environment that aligns with the global vision for a better future.

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Final Thoughts

In conclusion, the importance of diversity and inclusion in the workplace cannot be emphasized enough. 

According to a survey conducted by Beamery, three out of four companies identified every aspect of diversity, equity, and inclusion as a top priority within their organization.

Embracing diversity and fostering an inclusive environment brings numerous benefits to organizations and their employees. 

By valuing and respecting individuals from diverse backgrounds, organizations unlock the power of different perspectives, experiences, and ideas, leading to enhanced innovation, improved decision-making, and increased productivity. 

Moreover, an inclusive workplace promotes employee satisfaction, engagement, and retention, contributing to a positive organizational culture and attracting top talent.

Ultimately, diversity and inclusion are not just ethical imperatives; they are strategic advantages that contribute to organizational success and a more equitable society. 

By prioritizing and actively promoting the importance of diversity and inclusion in the workplace, organizations can create workplaces where all individuals thrive, and their collective talents and contributions are fully realized.


1. What is an example of diversity and inclusion in the workplace?

An example of diversity and inclusion in the workplace is the implementation of a diversity recruitment strategy that focuses on attracting candidates from underrepresented groups. 

This strategy involves actively seeking out candidates from diverse backgrounds, including those from different ethnicities, genders, age groups, and individuals with disabilities. 

The organization may collaborate with diverse professional networks, attend career fairs targeted at specific demographics, or leverage online platforms to reach a wider range of candidates.

Once diverse candidates are hired, the organization ensures their inclusion by providing comprehensive onboarding, mentorship programs, and opportunities for professional development. 

Additionally, the organization promotes a culture of inclusion by fostering open communication, encouraging collaboration across diverse teams, and addressing any instances of bias or discrimination promptly and effectively.

By implementing this example of diversity and inclusion in the workplace, organizations can create a workforce that reflects the broader society, celebrates diversity, and fosters an environment where all employees feel valued, and respected, and have equal opportunities to thrive and contribute their unique perspectives and talents.

2. What is the value of inclusion?

Inclusion holds immense value as it fosters a sense of belonging, ensuring individuals feel accepted and valued in the workplace. 

By embracing diverse perspectives, experiences, and backgrounds, inclusion promotes innovation and creativity, enabling organizations to thrive in a rapidly changing world. 

Inclusive environments also enhance collaboration and teamwork, leading to higher employee engagement and productivity. 

Moreover, organizations that prioritize inclusion build a positive reputation, attracting top talent and gaining a competitive edge. 

Ultimately, the value of inclusion lies in creating a supportive and diverse workplace that drives both individual and organizational success.

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